Those of you that know me know that I am not one to be negative, bitch, whine or jump on posts that do that. That being said I have been meaning to write this up for quite some time and it seems time to finally get it done. I have stored my boat at offshore for many years. I like the folks that work there and they have always treated me well. Unfortunately that came to an end last year when I had and issue and failed to get any kind of resolution. It started when I asked for my boat to be pulled so I could winterize it. When I showed up it was not pulled so I went in and asked. They told me they would get right on it. I was standing by the pumps waiting for it when I saw it being towed and the outdrive was 3/4 way down. The guy was moving pretty fast and before I could truly freak out he ha backed it onto the work pad. I didn’t see it hit ground although it was close so I didn’t say anything and just shook my head. After the guy drove off I walked around and saw that the motor was resting on the ground. I quickly ran over and raised the engine, went around and looked at it. I have a stainless prop and the bottom two fins were bent forward and inch. It took a while to piece it together but eventually I figured out that when the guy was backing the boat and the outdrive was in the lowered position he hit a piece of boat cribbing. I Lind it all up, took pictures and went and got the manager. He reviewed and then told me I had to file with the owner as he only does the report. I called and emailed the owner repeatedly over the next three months and never received a response. I called the manager back and he told me he was sorry it only the owner could make it right. In my emails I showed him the pics of the prop, boat and cribbing all lined up. I also said that I understand accidents happen and that I would be happy if he covered the cost of the prop in future storage fees. I don’t think I could have been any more fair about it. The bottom line is that the owner of offshore never once returned my emails, calls or certified mail. He never acknowledged me whatsoever despite his manager agreeing that the incident did happen and that he was there. My opinion is that if offshore wouldn't cover $350 bartered in future storage fees what would they do when they really screwed up. In my letters I clearly pointed out that I bought thousands of dollars in fuel every year from them, that I spent hundreds in food and supplies, and that I had stored my boat there for ten years without an issue. I did everything I could to be reasonable and make this work out and I never received a single response, ever. So...I pulled my boat and have since had many friends move boats and houseboats out of there over the course of the last year. That $350 has cost them many thousands of dollars in one year. It still gets me mad thinking of how I was treated but it does make me happier to drive by and buy my gas elsewhere, store my boat elsewhere and help to support other boatyards in the area. Look around as you go down this year and you will see a dwindling number of boats in offshore because they have abominable customer service. And...there was a witness to this, someone I didn't know at was working on his boat next to mines. gave me his phone number for my report. That part was ignored as well. Undoubtedly some are happy with offshore, good for them. I like the folks there too but if you know any of them they will tell you what a terrible person the owner is as well. Me, I will never give them a penny again and I bought a new $350 prop and continue to enjoy the lake. And I would love a response from the owner here because that would really drive me to show the numerous letters, emails and pics I sent...but he won’t because he knows that. So, back to being my happy self, a few more months and I get to fish, looking forward to getting back. Wow, never wrote anything like that before, a complete rant.