Well, Red Rock, That is quite the rant. I am finally happy to hear that someone is willing to speak up for the employees at Aramark, BUT....
Try telling that to the customer that had to sleep on his fishing boat all night at the Halls fuel dock in mid-October because no one would come down and help him after 6:00 pm. Couldn't make it to his houseboat that night.
Try telling that to the customer that was told "It's that expensive because we know you need it to get back on the water." when he was trying to buy a part. I didn't have it and he went to Green River and found the part $180 cheaper!
Try telling that to the customer that walked into the Marina store, had a question and had to get the employees attention from their phone to get some service. He was trying to be polite but he claimed he waited for 45 minutes.
The list can go on and on. I have seen employees go out of their way to help the boater at Lake Powell, yes, but have you seen the flyer that Aramark uses to get these foreign visa workers. I have talked with a few of them and they specifically say that what they signed up for isn't what was delivered. Right there is disgruntled employees. Maybe you should start looking there Red Rock for the negativity, gossip and rumors. Not calling me out for repeating second hand what customers tell me.
Again red Rock, I am glad you came and told of good experiences with the Aramark employees. So for this year, you are the first I have heard anyone do that. I would love to see everyone else get the personalized treatment that you receive at the lake. That would be AWESOME! But, the truth is, that what you call "Gossip, Rumors and Lies" stem from somewhere just like most "Folklore and Legends". So, next time, try not to stir the pot so much and make your positive accounts with Aramark employees an actual positive post.
And yes, I have seen customers get unruly with the employees, which I agree is wrong and does undermine the customer service. You go into a fast food place and yell because your fries are over done, they are going to spit in your burger, yes, I get it. Sadly though, Some can't control their temper when things don't go their way when they are just trying to relax at the lake. You have to figure these kids get next to minimum wage, separated from their homes (or homelands) and get yelled at by "rude" Americans. I do feel for them and always greet them with a smile.
You talk about all the negativity at the lake, I guess you should re-read your post and see how it reads.
Have a Merry Christmas everyone!